Priced per user, billed by Atlassian
It appears on your existing Atlassian invoice. No separate contract, no separate purchase order, no procurement round.
| Tier | Price | Notes |
|---|---|---|
| Up to 10 users | $20 | flat rate per month — not per user |
| 11 – 100 users | $4.00 | per user / month |
| 101 – 250 users | $3.83 | per user / month, for the users in this band |
| 251 – 1,000 users | $3.20 | per user / month, for the users in this band |
| 1,001 – 2,500 users | $2.90 | per user / month, for the users in this band |
| 2,501 – 5,000 users | $2.70 | per user / month, for the users in this band |
| 5,001 – 7,500 users | $2.55 | per user / month, for the users in this band |
| 7,501 – 10,000 users | $2.40 | per user / month, for the users in this band |
| 10,000+ users | $2.08 → $1.23 | keeps stepping down with volume, to $1.23 above 45,000 users |
Sites of 10 users or fewer pay the flat rate, not a per-user price. Above 100 users the bands are graduated: each rate applies only to the users inside its band. A 150-user site pays $400 for the first 100 users plus $191.50 for the next 50 — $591.50 a month.
Billed monthly through the Atlassian Marketplace, on your existing Atlassian invoice. Annual billing is available at the Marketplace standard discount.
Indicative pricing. The Atlassian Marketplace listing is the authoritative price list for your region, currency and billing period.
Flat rate for small teams
Teams of 10 users or fewer pay a flat $20 a month rather than a per-user price. The full feature set — nothing is held back.
30-day evaluation
Every tier starts with a free evaluation. Install it, run a real transition through it, and decide with evidence.
One edition
No feature-gated tiers and no "enterprise" upsell. Everything on this site is in the product at every tier.
Questions that come up at purchase
What counts as a user?
The app uses Atlassian's user-based billing, so you are charged for the users you grant access to — not for every user on the Jira site.
What happens if the licence lapses?
Your data stays where it is. The app becomes read-only: existing records remain visible, and every action that would change something is refused by the server, not just hidden in the interface.
Is there an annual option?
Yes — annual billing is available through the Marketplace at Atlassian's standard discount, alongside monthly.
Data Center or Server?
Not currently. The app is built on Forge, which is cloud-only. It supports Jira Service Management Cloud.
Try it against a real transition
Install it, load an in-flight service, and score it. You will know within an afternoon whether it fits how your organisation actually works.