Talk to us
A person reads every one of these. No contact-form black hole, no chatbot, no qualification call before you can see the product.
Request early access
The App is not on the Atlassian Marketplace yet. Write to us and we will get you onto the evaluation as soon as your site can be added.
Or copy the address: steven@itsm-ltd.com
Book a walkthrough
A screen-share through a real transition — readiness scoring, a gate decision, early-life support and the portfolio — against sample data or your own process. 30 minutes.
Prefer email? steven@itsm-ltd.com
What to include
None of this is required, but it means the first reply is useful rather than a list of questions back:
- Roughly how many people would use it, and whether your Jira is Cloud
- Whether you run transitions today, and what you use instead
- Anything from your security review that needs answering first
Security questionnaires
Send these to support@itsm-ltd.com. We aim to respond within 5 business days, the target set out in the Cloud Security Statement. Much of what reviewers ask is already answered there.
Support and licensing
Existing customers: support@itsm-ltd.com. Priority definitions and first-response targets are in the Support and Maintenance Description.
Data protection
Data protection and privacy enquiries, including requests under the DPA, go to support@itsm-ltd.com. See the Privacy Policy for your rights.